Is my Carpet Affected by this Product Safety Recall?

Carpet affected by this Product Safety Recall will need to have been installed in specific settings where a purchaser relied upon or required a fire rated carpet to be installed.
The table below provides some information on affected Building Classes designed to assist purchasers with understanding whether the carpet installed is potentially affected by this Product Safety Recall.

The Carpet was installed in: Affected by this Product Safety Recall? What should I do next?
Stand-alone home or unit. No Nothing required
A duplex, townhouse, row house, dual occupancy separated by a wall with fire and sound insulation properties. No Nothing required
An apartment or unit in a multi-storey building. Potentially Call Quest Carpets
Buildings like a boarding house, hostel, backpackers lodge, retail store, offices, factories, hotel, motel, shopping centre, warehouse, aged care, health care buildings or any other building type not mentioned. Potentially Call Quest Carpets
 
 

How do I contact Quest Carpets?

Quest Carpets can be contacted between 9.00am and 5.00pm (Australian Eastern Standard Daylight Savings Time) on 1800 337 404
or by e-mailing bridget.sunderland@questcarpet.com.au